Frequently asked questions
A digital marketing agency helps grow your business online through services like SEO, social media, ads, email marketing, and content creation.
Absolutely professional graphic design supports small businesses by building credibility and helping them compete effectively.
Share your goals, branding preferences, and required deliverables. The agency guides you from initial concept to finished designs.
Most graphic design agencies produce motion graphics and animations for marketing videos and dynamic content.
Brand identity design creates a cohesive look using logos, color palettes, fonts, and guidelines for consistent branding across all materials.
Yes, graphic design agencies create assets for both print (brochures, packaging) and digital platforms (websites, social media).
Many graphic design agencies provide unlimited revisions to ensure your final design fits your vision and business needs.
Strong graphic design makes your brand memorable, consistent, and appealing, helping you attract and retain customers.
Common services: logo design, branding, web design, print materials, social media graphics, advertising, packaging, and custom illustration.
Graphic design agencies offer hourly rates, flat project fees, subscription plans, and packages depending on scope and complexity.
A graphic design agency creates visuals like logos, marketing assets, websites, packaging, and custom illustrations to help brands communicate effectively.
Experienced teams deliver high-quality content that increases trust, engagement, and conversions, backed by client testimonials and proven expertise.
Clients should share branding details, goals, and messaging for a seamless, professional shoot led by experienced specialists.
Yes, a trusted video production service includes editing, color grading, sound, and graphics, ensuring polished results.
Authoritative teams offer formats optimized for social media, helping brands connect and engage audiences effectively.
Client collaboration is encouraged throughout planning and scripting to ensure the project matches your vision and objectives.
Experienced professionals guide each step: concept, scripting, filming, editing, and delivery, collaborating with clients throughout.
Production typically takes 2–6 weeks, leveraging skilled project management and clear communication for deadlines
Expert teams produce commercials, training videos, corporate films, social media clips, and product demos for various industries.
Costs depend on video length, complexity, and goals. An experienced service will provide a transparent quote after reviewing your needs.
A video production service professionally creates videos for marketing, events, or education, using proven storytelling and technical expertise.
Effective branding is tailored to your audience with clear visuals and messaging.
Yes, branding helps small businesses build credibility and stand out.
Branding services align your visuals and message for effective marketing.
If your business isn’t attracting your target market, consider updating your branding.
No, branding covers messaging, visuals, and customer experience not just a logo.
Branding usually takes a few weeks to months, depending on complexity.
Yes, branding fosters trust and repeat business through consistent messaging.
Branding services include logo design, strategy, messaging, and visual guidelines.
Branding builds trust, sets your business apart, and attracts your ideal customers.
A branding service develops a business’s identity, logo, and messaging for better recognition.
Agencies bring expert skills, save you time, and help you get better results with proven online strategies.
It depends on your goals, but most agencies charge between ₹15,000 and ₹2,00,000 per month based on the services and scope.
They usually offer SEO, Google Ads, social media marketing, content writing, email campaigns, and website help.
Look for one with good reviews, relevant experience, transparent pricing, and results to show. A quick chat can tell you a lot.
Absolutely! They can optimize your Google Business Profile, use local keywords, and boost visibility in local search results.
Prices vary by service and scope. On average, you can expect anywhere from ₹10,000 to ₹1,00,000+ per month depending on your goals.
Yes! They specialize in local SEO, Google Maps optimization, and targeted ads to help you reach more local customers.
A social media marketing agency helps businesses grow their online presence through platforms like Facebook, Instagram, LinkedIn, and Twitter by creating content, running ads, and engaging with followers.
A social media marketing agency helps businesses grow their online presence through platforms like Facebook, Instagram, LinkedIn, and Twitter by creating content, running ads, and engaging with followers.
Most agencies handle Facebook, Instagram, LinkedIn, Twitter, YouTube, and sometimes TikTok or Pinterest, depending on your audience.
You can start seeing engagement in a few weeks, but consistent growth and ROI often take 2–3 months of ongoing strategy and content.
Agencies bring expertise, save you time, and use data-driven strategies to increase your reach, engagement, and conversions.
They create logos, branding, brochures, social media posts, packaging, and more to make your brand stand out.
Check their portfolio, client reviews, and design style. A quick chat can also help you see if they get your vision.
It depends on the project. Logos may start around ₹5,000, while full branding packages can go up to ₹50,000 or more.
Yes! Most agencies create social media posts, banners, and templates tailored for platforms like Instagram and Facebook.
Definitely. Many agencies offer flexible and budget-friendly design solutions perfect for new or growing businesses.
Agency – Pros:
Full team (SEO, PPC, content, design)
Scalable for big campaigns
Access to pro tools & reporting
Agency – Cons:
Higher cost
Slower for quick changes
Freelancer – Pros:
More affordable
Quick, direct communication
Freelancer – Cons:
Limited expertise
Not ideal for large projects
Runs cross-platform campaigns (Google, Meta, Amazon)
Uses AI for smarter ad targeting
Optimizes SEO for product visibility
Tracks performance with real-time data
Boosts retention with email, SMS & loyalty programs
Leverages influencers & UGC to build trust
Scope of services (SEO, ads, content, etc.)
Timelines & deliverables
KPIs (like ROAS, CTR, leads)
We’ve made our onboarding smooth and straightforward. Here’s how it works:
Discovery Call: We get to know your brand, goals, and challenges.
Marketing Audit: We review your website, current campaigns, and key competitors.
Strategy Blueprint: You get a clear, custom plan for SEO, ads, content, and social.
Contract Signing: We lock in deliverables, KPIs, and timelines—no surprises.
Asset Collection: You send over brand assets, logins, and anything we need to get started.
Setup Phase: We build campaigns, set up tracking, and prepare everything for launch.
Kickoff Meeting: We align our teams and finalize next steps.
Live Campaigns: Campaigns go live—with ongoing monitoring, optimization, and reporting
You can learn digital marketing through reputable online platforms like Google Digital Garage, HubSpot Academy, or through hands-on training at trusted institutes. At Kerplunk Media, we also offer mentorship and real-time project exposure for those seeking practical knowledge in the field.
Digital marketing began gaining traction in India around 2010, coinciding with the rise of smartphones and affordable internet. It accelerated after the 2016 Jio revolution, making it a vital part of modern business strategies.
Start by learning the basics: SEO, social media, content marketing, email marketing, and paid ads. Platforms like Google, Meta, and LinkedIn offer beginner certifications. At Kerplunk Media, we advise starting with a clear goal, target audience, and measurable KPIs
Digital marketing enables measurable results, targeted reach, and cost-effective branding. It improves customer engagement, drives conversions, and helps businesses stay competitive. At Kerplunk Media, we tailor strategies that directly contribute to ROI and long-term growth.
There are several local institutes, but if you're looking for expert guidance and industry-backed training, Kerplunk Media offers practical internships and project-based learning in Pondicherry.
Absolutely. With businesses shifting online, digital marketing roles like SEO specialists, content strategists, PPC managers, and social media analysts are highly sought after. The demand continues to grow in both startups and large enterprises
Yes, a professional digital marketing agency like Kerplunk Media brings expertise, tools, and data-driven strategies that save time, reduce errors, and deliver better ROI than DIY efforts. Agencies also stay updated with trends and algorithm changes.
AI will enhance, not replace, digital marketing. Tools powered by AI can automate and optimize campaigns, but human creativity, strategy, and emotional intelligence remain irreplaceable. At Kerplunk Media, we integrate AI to boost performance, not replace talent.
In a digital-first world, marketing online is essential to visibility, credibility, and conversion. It allows businesses to reach the right audience at the right time with measurable results. Digital marketing is no longer optional it’s vital for survival and growth.
Globally, digital marketing started in the 1990s with the advent of the internet. The launch of search engines like Yahoo! and Google, and later social media platforms, transformed it into a dynamic, data-driven industry.